OISS continues to provide services online. For more information, visit the OISS Coronavirus FAQ page.
The SEVP Student Portal is a tool that F-1 students on post-completion optional practical training (OPT) or science, technology, engineering, or mathematics (STEM) OPT extension can use to report changes to their home address, telephone number and employer information. Students on STEM OPT will not be able to add a new employer or change the start date but can update their other information about an employer already in the system.
As a student on post-completion or STEM OPT, you will be eligible to use the portal. The portal is accessible from both your mobile device and computer.
We recommend reviewing the SEVP Student Portal User Guide, which provides step-by-step instructions for using the portal, before creating your account.
Who can use the SEVP Student Portal?
The SEVP Student Portal can be used by:
What information can students on regular OPT report via the SEVP Portal?
F-1 students completing practical training can update their:
What information can students on STEM OPT report via the SEVP Portal?
F-1 students completing STEM practical training can update their:
Is there a fee I need to pay to create an SEVP Student account?
There is no cost associated with creating an account or accessing the Portal.
When can I register with the SEVP Student Portal?
After your OPT application has been approved by USCIS, you will receive an automated email with a registration link on the EAD start date. You will not be able to report OPT information until the OPT start date on your EAD card.
Can I use my Rice email address for the SEVP Student Portal?
We recommend that you use your personal email address for future communication and reporting purposes. After you graduate, OISS will report your non-Rice email address to SEVIS that you have provided on the OPT form when requesting for your OPT. In case you have already created your SEVP Student Portal account using your Rice email address, you will receive an email notification from the Portal about this change and instructions to log in with your non-Rice email address.
Can I change my personal email address to another personal email address?
OISS can change your email address in SEVIS per your request, after which you will receive an email notification from the SEVP Student Portal about the change and instructions to log in with your new email address.
What to do if I have not received the notification email from SEVP?
If you never received the email (please check your SPAM / JUNK folders), you may send a request for an initial SEVP Student Portal email by contacting SEVP@ice.dhs.gov. If you did receive the email but the link expired or you locked your account, you may use a "Password Reset" option on your SEVP Portal log in page, or contact firstname.lastname@example.org to reset your account.
Who should I contact if I need help with my SEVP Student Portal account?
If you need help with your account, please call the SEVP Response Center at 703-603-4300 and refer to the resources at the top of this page.
Can I ask OISS to update my information in the SEVP Student Portal for me?
No. DSOs can not access the SEVP Student Portal. They can help with:
I have reported my information via my SEVP Student Portal account. Should I still send anything to OISS?
Students on regular OPT should send a copy of their EAD to email@example.com & inform OISS of any changes in their immigration status, and email supporting documents to firstname.lastname@example.org.
Students on STEM OPT should:
My SEVP Student Portal account is locked, who should I contact?
After three failed attempts or if the user does not log in to the Portal for 90 days, the Portal will lock a student out. If your account is locked, you may use a "Password Reset" option on your SEVP Portal log in page, or contact OISS and ask to submit a request in SEVIS to unlock your SEVP Student Portal account.
What to do if I believe that someone learned my password or used my account?
Students must keep their Portal account secure and not share their password or account information with anyone. If you believe that someone learned your password or used your account, you must change your password immediately and report it to SEVP at 703-603-4300.
Am I required to use the SEVP Student Portal?
Yes! This is a new way of reporting information on OPT / STEM OPT, and it replaces the OISS electronic OPT update surveys, which have been disabled effective April 30, 2018.
How long will I have access to the SEVP Student Portal?
You will have access to your SEVP Student Portal for up to 6 months after your OPT ends. SEVP will send an email alert 5 months after your OPT authorization has ended notifying you that your Portal access will end in 30 days. You will receive another email alert on the day your Portal access ends notifying you that the access has ended. It is recommended to make copies/take screenshots of your SEVP Portal records for future reference.